Beauty blogger Neely Moldovan and her husband have to pay their photographer $1 million in damages after a jury ruled they launched a smear campaign and destroyed her business.
Yes, a hotel really had a policy (since removed from their website) of imposing fines on guests who posted negative reviews online.
This brings to mind one restaurant the Bitemaster saw on Yelp. A restaurant employee was a frequent poster, thanking folks for their compliments, and addressing any criticisms (e.g., “Sorry about the steak. Please come back. I think you’ll find that was one of our rare ‘off’ nights. Thanks, Rob, the Manager”).
It was an excellent example of social media done right.
[Amid backlash, hotel rescinds $500 fines for “negative” online reviews http://arstechnica.com/tech-policy/2014/08/amid-backlash-hotel-rescinds-500-fines-for-negative-online-reviews/ via DuckDuckGo for Android]